User Agreement and Terms and Conditions

This User Agreement and Terms and Conditions (hereinafter referred to as the “Agreement”) constitutes a legally binding contract between you (hereinafter referred to as the ‘User’) and Huge Waves Technology (HK) Limited (hereinafter referred to as “We”) regarding the use of our independent website (http://szhugewaves.com/) and related services (including browsing products, placing orders, making payments, etc.). By clicking “Agree” or actually using our services, you acknowledge that you have fully read, understood, and accepted all terms of this Agreement. If you do not agree with this Agreement, please refrain from using our services.

 1. Scope of Services and User Eligibility

 1.1 Scope of Services

We provide users with services including product display, online transactions, order inquiries, customer consultations, and more. Specific service contents shall be subject to the actual display on the independent website. We reserve the right to adjust and optimize service content based on business needs. Significant changes to the scope of services will be announced in advance on the independent website.

 1.2 User Eligibility

You must be at least 18 years of age and possess full legal capacity. If you are a minor, you may use the services only with the consent and supervision of a legal guardian, who shall bear legal responsibility for your usage.

When registering your account, you must provide true, accurate, and complete information (such as name, contact details, shipping address, etc.). You must promptly update any changes to this information. You shall bear full responsibility for any consequences arising from false, incomplete, or outdated information, including inability to use services or loss of benefits.

Each user may register only one account. Impersonating others, registering with false information, or renting, lending, or transferring accounts to others is prohibited. Violations may result in account suspension or termination, and we reserve the right to pursue legal action.

 2. Account Management

 2.1 Account Ownership

The account you register is for your use, but ownership remains with us. You must safeguard your account password, verification codes, and other identity verification information, and must not disclose them to others. You shall bear sole responsibility for any account theft, information leakage, or financial loss resulting from your failure to properly safeguard your account.

 2.2 Handling Account Anomalies

If you detect unauthorized logins or unusual activity in your account, immediately contact us to freeze the account. We will assist in verification, but assume no liability for losses arising from your failure to notify us promptly.

You may request account cancellation, provided all pending transactions and debts are settled beforehand. Upon cancellation, related services will terminate, and your personal information will be handled in accordance with our Privacy Policy.

 3. Order and Transaction Rules

 3.1 Order Creation and Activation

Selecting products, filling in delivery information, and submitting an order on the independent website constitutes an offer to purchase. Upon receiving your order, we will review the details (e.g., product inventory, price, and delivery address). Once approved, we will send you an “Order Confirmation Notice” (via email or in-app message), which establishes a binding sales contract between both parties.

If an order cannot be approved due to reasons such as product unavailability, pricing errors, or incomplete information, we reserve the right to cancel the order and notify you without liability for breach of contract. If payment has been made, we will issue a full refund.

You must complete payment within the timeframe specified by the independent website after submitting your order. If payment is not made within this period, we reserve the right to cancel the order (except where special terms apply to specific products, as indicated on the product detail page).

 3.2 Payment and Delivery

You must pay for the goods using payment methods supported by the independent website (e.g., credit card payments, third-party payment platforms). After successful payment, the order enters the order fulfillment stage. If payment fails due to payment institution system failures, insufficient account balance, or other reasons, you are responsible for troubleshooting the issue or selecting an alternative payment method.

We will arrange delivery via a third-party logistics provider based on the shipping address in your order. Delivery times are subject to the independent website’s published schedule or customer service notification. Delivery delays may occur due to force majeure, remote locations, or other special circumstances. We will coordinate and notify you as much as possible.

Upon receiving the goods, you or your designated recipient must immediately inspect whether the packaging is intact and whether the quantity and appearance of the goods match the order. If you discover damaged packaging, missing items, or damaged goods, refuse to sign for the delivery and contact us immediately for resolution. Once you sign for the delivery (including when someone else signs on your behalf), it is deemed that you confirm the goods have no cosmetic defects or quantity issues.

 4. User Conduct Guidelines

 4.1 Obligation for Lawful Use

When using our services, you must comply with HK laws, regulations, and public order and morals. The following actions are prohibited:

Posting or disseminating illegal, false, insulting, defamatory, violent, pornographic, or other harmful information;

Infringing upon others’ intellectual property rights, privacy rights, reputation rights, or other lawful rights and interests;

Exploiting vulnerabilities in the independent platform, using technical means to maliciously place fake orders, manipulate reviews, steal others’ information, or disrupt the stability of the independent platform system and services;

Any other actions violating laws, regulations, or this Agreement.

 4.2 Consequences of Violations

If you violate the above rules, we reserve the right to take measures based on the severity of the violation, including but not limited to issuing warnings, restricting account functions, freezing accounts, terminating accounts, or refusing service provision. If such violations cause losses to us or third parties, you shall bear liability for compensation. Where illegal activities are suspected, we will refer the matter to judicial authorities for handling.

 5. Intellectual Property

 5.1 Our Intellectual Property

All intellectual property rights to content within the independent platform (including but not limited to text, images, trademarks, logos, software, design schemes, etc.) belong to us or the relevant rights holders and are protected by laws and regulations such as the Copyright Law of the People’s Republic of China and the Trademark Law. You may not reproduce, disseminate, modify, use, or republish such content without our or the relevant rights holders’ written permission. Otherwise, you shall bear infringement liability.

 5.2 User Intellectual Property

Content you upload while using the service (e.g., product reviews, feedback) shall be deemed as granting us a free, non-exclusive, sublicensable right to use such content within the scope of the service (e.g., displaying reviews, improving the service), unless otherwise explicitly stated. We will protect your right to attribution and other lawful rights and interests, and will not use your content for illegal purposes or in ways detrimental to your interests.

 6. Disclaimer Clauses

 6.1 Force Majeure

We shall not be liable for breach of contract if we are unable to fulfill our obligations under this agreement due to force majeure events (e.g., natural disasters, war, government prohibitions, network outages, third-party service failures). We will promptly notify you and take remedial measures.

 6.2 Third-Party Liability

Third-party services integrated into our platform (e.g., payment processing, logistics) are provided by independent entities. We act solely as a coordinator and assume no liability for losses arising from third-party failures (e.g., payment errors, delivery delays).

Risks incurred by clicking external links on independent sites or using third-party software are your sole responsibility and are unrelated to us.

 6.3 Information Accuracy

We strive to ensure the accuracy of information on the independent site (e.g., product prices, inventory, descriptions), but do not guarantee absolute error-free information. We reserve the right to correct errors caused by delayed updates or system failures and shall not be liable for compensation.

 7. Amendment and Termination of Agreement

 7.1 Agreement Amendments

We reserve the right to modify this Agreement based on changes in laws and regulations or business adjustments. Revised terms will be prominently displayed on the independent site with the “Updated Date” clearly marked. If changes significantly affect your core rights, we will notify you in advance via email or in-site announcements. Your continued use of the service constitutes acceptance of the amended Agreement. If you disagree with the changes, you may cease using the service and cancel your account.

 7.2 Agreement Termination

You may voluntarily cancel your account. This Agreement terminates upon account cancellation.

If you breach this Agreement, we reserve the right to terminate services and cancel this Agreement without refunding any fees paid (if applicable).

Should we cease service provision due to business termination, bankruptcy, or similar reasons, we will provide 30 days’ advance notice on the independent website. This Agreement terminates upon service cessation, and we will properly handle uncompleted transactions and user information.

 8. Dispute Resolution

Any dispute arising between you and us regarding this Agreement or the use of the services shall first be resolved through friendly negotiation. If negotiation fails, either party may file a lawsuit with the court having jurisdiction over our company’s location (i.e., the District Court of Hong Kong).

9. Miscellaneous

1. These Terms of Service and any separate agreements governing our provision of services to you shall be governed by the laws of Hong Kong.

2. Our Privacy Policy forms an integral part of this Agreement and carries equal legal effect. Your use of the Service constitutes acceptance of the Privacy Policy.

3. For inquiries regarding this Agreement, please contact us via phone (+86 13613038675) or email (panyatao@szhugewaves.com).