Privacy Policy

This Privacy Policy (hereinafter referred to as the “Policy”) governs our collection, use, storage, sharing, and protection of your personal information when you access and use our independent website (http://szhugewaves.com/) and related services. By using our services, you acknowledge that you have read, understood, and agreed to all terms of this Policy.

 1. Collection of Personal Information

We collect only the personal information necessary to provide and improve our services, including but not limited to:

Account Registration Information: When registering an account, you may be required to provide a username, email address, mobile phone number, and set a password. This information is used to create and manage your account, verify your identity, and send you important service notifications.

Browsing and Usage Information: When you browse our website, we automatically collect non-personally identifiable information such as browsing history (e.g., product pages viewed, time spent on pages), device information (e.g., device model, operating system, browser type), IP address, and network connection details. This information helps us optimize website performance, enhance user experience, and provide personalized product recommendations.

Transaction-Related Information: When you make a purchase, we collect your order details (e.g., product type, quantity, price), shipping address, recipient name, contact number, and payment method information. This information is solely used to process your order, arrange delivery, and address post-purchase inquiries.

Voluntarily Provided Information: Information you provide when contacting customer service (e.g., inquiry content, problem description) or submit when participating in surveys. This information is used to resolve your issues and improve our services.

 2. Prohibition on Selling Personal Information

We strictly prohibit selling, renting, or disclosing your personal information to third parties for commercial purposes in any form or manner. We will never exchange, transfer, or authorize the use of your personal information with other companies, organizations, or individuals for profit. Any claim that we “sell personal information” is false. If you suspect a violation of this policy, please get in touch with us immediately for verification and assistance.

 3. Use of Personal Information

We use your personal information solely for the following legitimate purposes directly related to our services:

Providing core services, including account management, product display, order processing, delivery arrangements, and customer support.

Optimizing our website and services, such as analyzing user browsing habits to improve website functionality, layout, and loading speed.

Ensuring service security, such as detecting and preventing fraud, protecting accounts from unauthorized access, and identifying potential transaction risks.

Sending you service-related notifications (e.g., order confirmations, delivery updates) and personalized recommendations (based on your browsing and purchase history; you may opt out of non-essential recommendations).

Complying with legal obligations, such as responding to lawful requests from government agencies or judicial authorities.

 4. Sharing and Disclosure of Personal Information

We may share your personal information with third parties only under the following limited circumstances, while implementing strict measures to safeguard your information security:

（1）Third-Party Service Providers: We may share necessary information with trusted third-party service providers who assist us in delivering services (e.g., logistics companies for order fulfillment, payment institutions for transaction settlement). We require these third parties to sign confidentiality agreements prohibiting them from using your information for purposes beyond the agreed-upon services.

（2）Legal Requirements: We may disclose your information if required by law, regulation, administrative order, or judicial proceeding (e.g., responding to court subpoenas or government investigations), to protect public interests, national security, or our legitimate rights and interests.

（3）Business Transfers: In the event of a merger, acquisition, asset sale, or other business reorganization, your personal information may be transferred to the acquiring party. We will ensure the acquiring party complies with the terms of this policy to continue protecting your information.

Except for the situations described above, we will not share or disclose your personal information without your prior explicit consent.

 5. Storage and Security of Personal Information

 5.1 Storage

Storage Location: Your personal information is stored exclusively on secure servers within the People’s Republic of China. We will not transfer your information overseas unless required for business purposes and in compliance with China’s cross-border data transfer regulations (e.g., obtaining necessary regulatory approvals and implementing encryption measures).

Retention Period: We retain your personal information only for the minimum period necessary to fulfill the purposes stated in this Policy, unless longer retention is required by laws and regulations.

For example:

  Account information will be retained until you request account cancellation (after cancellation, we will anonymize or delete the information in accordance with the law).

  Transaction and order information will be retained for a reasonable period after transaction completion (to address potential after-sales inquiries or disputes).

 5.2 Security Measures

We implement industry-standard technical and administrative measures to protect your personal information from unauthorized access, use, disclosure, alteration, or damage:

（1）Technical Measures: We employ encryption technologies (such as SSL/TLS protocols) to secure data transmission, encrypt sensitive information (e.g., payment details) during storage, and implement access control systems to restrict information access to authorized personnel only. Additionally, we conduct regular security audits and vulnerability scans to maintain system security.

（2）Administrative Measures: We have established a dedicated data security team, provide regular data protection training to employees, and maintain contingency plans for data security incidents. In the event of a potential data breach, we will immediately investigate, implement remedial actions, and notify you and relevant authorities as required by law.

Please note that data transmission and storage over the internet cannot be 100% secure. While we make every effort to protect your information, we cannot guarantee absolute security. You are responsible for safeguarding your account passwords and verification credentials.

 6. Your Rights Regarding Personal Information

Under applicable laws and regulations, you have the following rights regarding your personal information:

Right of Access: You may log into your account at any time and access your personal information (such as account details and order history) through the “Personal Center” section.

（1）Right to Rectification: If you discover any inaccuracies or outdated information, you may correct it yourself via account settings or contact customer service for assistance (we may need to verify your identity before processing rectification requests).

（2）Right to Erasure: You may request deletion of your personal information under the following circumstances:

  The information is no longer necessary for the purposes specified at the time of collection.

  You withdraw your consent for processing.

  Our processing violates applicable laws and regulations.

  Other statutory grounds for deletion exist.

Right to Withdraw Consent: For processing based on your consent, you may withdraw consent at any time (e.g., by disabling personalized recommendations in account settings). Upon withdrawal, we will cease processing based on that consent, though this does not affect the lawfulness of processing conducted prior to withdrawal.

Right to Lodge a Complaint: If you have questions or objections regarding our information processing practices, you may submit a complaint via the contact details provided in this policy. We will verify and respond within the statutory timeframe.

 7. Protection of Minors’ Information

Our services are primarily intended for adults. If you are a minor under 18 years of age, you must use our services with the consent and guidance of your guardian, who should assist in providing your personal information. If we discover that we have collected a minor’s personal information without guardian consent, we will immediately delete the relevant information. Guardians may contact us for assistance in inquiring about, correcting, or deleting a minor’s personal information.

 8. Policy Updates

We may periodically update this policy due to changes in laws and regulations, business adjustments, or service optimizations. The updated policy will be prominently displayed on our independent website with the “Update Date” clearly marked. If updates involve your core rights (such as significant changes to the scope of information collection or purposes of use), we will notify you in advance via email, in-app notifications, or other means. Your continued use of our services after policy updates constitutes your acceptance of the updated policy.

 9. Contact Us

For any questions, suggestions regarding this policy, or to exercise your personal information rights, please contact us via:

Company Name: Huge Waves Technology (HK) Limited
Business Registration Number: 78469525
Phone: +86 13613038675
Email: panyatao@szhugewaves.com
Registered Address: Room 102, 1/F, Cloud Tower, 111 Tung Chau Street, Tai Kok Tsui, Kowloon, Hong Kong

We will respond to your inquiries within a reasonable timeframe and strive to assist in resolving any related issues.